Quidax Support
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Understanding Webhooks on Quidax
What is a Webhook? A webhook is how Quidax lets your application know in real-time when an event happens on your account. Instead of your app repeatedly asking our servers for updates (API polling)...
Why we ask for these Documents
Before we can onboard your business and take your Quidax account live, we need to verify who you are, what your business does, and where it operates. This is called Know-Your-Business (KYB) verific...
What do I need to verify my Quidax Business Account?
Quidax provides products and services that enable seamless cryptocurrency integration into various business workflows. Whether you are a business moving high volumes across currencies, building a c...
What is RAMP BY QUIDAX?
Ramp by Quidax is a tool, available via API or widget, that lets your end users buy and sell crypto (stablecoins) directly from your platform through a simple pop-up. WHAT MAKES RAMP DIFFERENT FROM...
Designing application security for your crypto business
Between January to May of 2026 alone, the crypto industry has already suffered hundreds of millions, and in some estimates, well over $1 billion, in losses tied to infrastructure failures, compromi...
How crypto deposits are handled on Quidax
For merchants using Quidax to power their crypto payment gateways, transaction speed and reliability are paramount. While 98% of deposits are instantly credited within seconds, uncredited deposits ...
How does Quidax secure business partner data and funds?
Quidax uses a layered security architecture to protect partner and user funds and data:Cold storage: The majority of crypto assets held on behalf of partners and users are stored in offline cold wa...
Our Shared Regulatory Position
When you integrate the Quidax API, you are accessing compliant financial infrastructure. This is a meaningful advantage, you benefit from our licence coverage, compliance programme, and our ongoin...
What does the Quidax Business API actually do?
The Quidax Business API gives companies programmatic access to crypto and stablecoin infrastructure without having to build or license that infrastructure themselves. Through the API, businesses ca...
How does RAMP work?
Once you've integrated Ramp into your platform, here's what happens when a customer wants to swap, say, Naira to USDT: COMPLETE KYC: On the Ramp interface, the customer completes KYC. This only hap...