Quidax Support
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What is RAMP BY QUIDAX?
Ramp by Quidax is a tool, available via API or widget, that lets your end users buy and sell crypto (stablecoins) directly from your platform through a simple pop-up. WHAT MAKES RAMP DIFFERENT FROM...
Designing application security for your crypto business
Between January to May of 2026 alone, the crypto industry has already suffered hundreds of millions, and in some estimates, well over $1 billion, in losses tied to infrastructure failures, compromi...
How crypto deposits are handled on Quidax
For merchants using Quidax to power their crypto payment gateways, transaction speed and reliability are paramount. While 98% of deposits are instantly credited within seconds, uncredited deposits ...
How does Quidax secure business partner data and funds?
Quidax uses a layered security architecture to protect partner and user funds and data:Cold storage: The majority of crypto assets held on behalf of partners and users are stored in offline cold wa...
Our Shared Regulatory Position
When you integrate the Quidax API, you are accessing compliant financial infrastructure. This is a meaningful advantage, you benefit from our licence coverage, compliance programme, and our ongoin...
What does the Quidax Business API actually do?
The Quidax Business API gives companies programmatic access to crypto and stablecoin infrastructure without having to build or license that infrastructure themselves. Through the API, businesses ca...
How does RAMP work?
Once you've integrated Ramp into your platform, here's what happens when a customer wants to swap, say, Naira to USDT: COMPLETE KYC: On the Ramp interface, the customer completes KYC. This only hap...
API Key Management
Your API keys are your digital ID and the password to your data across any third party partner you are connected to. You must treat them like you would a password, here’s how:Never hard-code API se...
Why a crypto gets stuck
Blockchain LevelBefore a crypto deposit hits Quidax infrastructure, it is processed on the blockchain. Depending on the health of the specific blockchain being used (e.g., Bitcoin, Ethereum, Solana...
How to Secure Your API Keys
Your API keys are the credentials that authenticate all requests from your system to Quidax. A compromised API key is equivalent to giving an attacker access to your integration. The rules for API...