Quidax Support
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API Key Management
Your API keys are your digital ID and the password to your data across any third party partner you are connected to. You must treat them like you would a password, here’s how:Never hard-code API se...
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Why a crypto gets stuck
Blockchain LevelBefore a crypto deposit hits Quidax infrastructure, it is processed on the blockchain. Depending on the health of the specific blockchain being used (e.g., Bitcoin, Ethereum, Solana...
How to Secure Your API Keys
Your API keys are the credentials that authenticate all requests from your system to Quidax. A compromised API key is equivalent to giving an attacker access to your integration. The rules for API...
Your Responsibility as a Partner
By accessing the Quidax Business API, you agree to the following compliance obligations:Know Your Customer (KYC)You are responsible for verifying the identity of your own end users before they acce...
Who can use the Quidax Business API?
Our B2B infrastructure supports:Fintechs and neobanks looking to add crypto or stablecoin features to an existing productPayment companies that want to offer stablecoin-based cross-border settlemen...
Who is RAMP for?
We'd like to say everybody, but here are the businesses we've seen get real value from Ramp:Financial institutions looking to offer an added-on service for their crypto-curious customers, without t...
Managing Authentication & Access Control
Mandatory MFA for All Administrative AccessPasswords alone are obsolete. Every admin dashboard, treasury panel, cloud console, exchange backend, Kubernetes cluster, CI/CD platform, and wallet manag...
How to handle crypto deposits not Credited
If a customer claims a deposit is missing, please follow these steps:1. Request the Transaction Hash (TXID)The TXID is the only absolute proof of a blockchain transaction, and for XRP and USDTTON, ...
Securing Your Webhook Integration
Webhooks deliver real-time transaction events from Quidax to your server. A poorly secured webhook endpoint can be exploited to inject false events into your system, causing you to credit users for...
What We Absolutely Prohibit
The following activities are prohibited under your API access agreement and under applicable Nigerian and international law. Engaging in these activities or knowingly enabling end users who engage...