For merchants using Quidax to power their crypto payment gateways, transaction speed and reliability are paramount. While 98% of deposits are instantly credited within seconds, uncredited deposits create immediate friction and can damage trust. This guide is your comprehensive resource for managing these critical moments. We detail the precise reasons for delayed deposits, from blockchain congestion and compliance flags to user errors and internal system issues, providing you with the exact technical explanation and the actionable steps required to manage the customer experience and ensure quick resolution.

The diagram below outlines exactly how funds move from the blockchain into a user's balance: